If the doctor decides you need regular medication these items will be added to your repeat prescription list.
Most prescriptions are for a 28 days supply
You will be given a repeat prescription request slip.
How to request a repeat prescription from Llanfair Surgery:
- Order from your phone or device using the NHS Wales App
- Put your request slip in the post box in the waiting room or on the front door if the surgery is closed or post your request to the surgery (allow 10 working days)
Tell us where you want to pick up
- Surgery - your prescription will be ready to collect 2 working days
- Llanfair chemist - your prescription will be collected by the pharmacy – allow 7 days before collecting your medication
- Dwyran/Llanfair pick up - for dispensing patients living over 1 mile from the pharmacy only - allow 5 working days and wait for your text message confirmation it’s ready
If you don’t have your repeat slip write your name, date of birth, contact telephone number and list the items you require on a piece of paper.
We do not take requests for repeat prescriptions over the telephone - the potential for mistakes is too high. Please do not request repeat prescription items when consulting your doctor or nurse. It takes up valuable surgery time, detracting from active patient care.
Plan ahead!
It is your responsibility to ensure you have a sufficient supply of repeat medications. This is especially true during weekends and public holidays. Make sure you check your medicine supply regularly.
We do not prepare repeat prescriptions when the surgery is closed and we do not have staff working Saturday, Sunday or public holidays allow extra days.
If you have made a genuine mistake and have run out of medication we will always try and help.
When the surgery is closed you will need to contact the pharmacy under the Emergency Medication Supply scheme or the GP out-of-hours service.
Our staff
Please be assured our staff are following practice procedures. They are here to help you. Please ask if you have any queries about your medications or the repeat prescribing process.
Remember!
Medicines are expensive for the NHS. Please only order the items you need!
Remember to order items earlier when there is a public holiday especially at Easter and Christmas.
The packaging/branding of drugs will vary from time to time although the medication will be the same as prescribed. If you are on repeat medication please
- Ensure you attend the review with the doctor annually or sooner as agreed under your treatment programme
- Take your medicine exactly as the doctor prescribed
- Finish the course, unless the doctor tells you otherwise
- Read the label carefully, and make sure you understand the instructions on the package before you leave the pharmacy
- Keep medicines out of the reach of children
- Do not share your medicines with other members of your family or friends
- Do not take or save old medicines; return them to the pharmacy for disposal
Most people have no or few side effects from their medicine. However, if you feel that your medicine is causing you unusual effects see the doctor.
What happens when a hospital doctor changes your medication?
From an outpatients appointment. The hospital doctor will write to the surgery if there are any changes to be made to your medication. The surgery will phone you when the doctor has reviewed the letter and the prescription is ready for you to collect. Sometimes the hospital doctor will give you a ‘Non-urgent prescribing request’ to bring to the surgery within 7 days. We need 48 hours to get this new prescription ready for you.
On discharge from hospital. The hospital ward clerk will send a discharge notification to the surgery advising us what medications you have been given to come home and any changes to your repeat medication. When you need more you can either request a repeat slip and tick the items you need or write your name, date of birth, contact telephone number and list the items you require on a piece of paper.
Problems occur if the hospital has changed your medication and we have not yet been informed. Sometimes discharge information and outpatient letters do not arrive as quickly as we would like!
If you are unsure or need guidance please phone the surgery. We are here to help you.